Shipping & Returns

CLAIMS: Shortages must be reported within 5 days of delivery or claims will be denied. It is the customer’s responsibility to count and inspect all shipments Carton shortages must be noted on the delivery document. Internal damage claims must be filled with the freight carrier.

RETURNS: Returns are not accepted on Dexter Russell Wholesale. Any warranty claims must be handled with Dexter Manufacturing @ 

Shipping: Wholesale orders can take up to 30 days to fulfill and will not partial ship. If you wish to receive a partial order, you may contact us with your order number and we will let you know how much of the partial order can be shipped and at what cost.


* Prices and policies are subject to change without notice. Sale is subject to availability of the product at the time of the order and Dexter Russell Cutlery is not liable for out-of-stock, discontinued or back-ordered items. Dexter Russell Wholesale is not responsible for typographical, photographic or descriptive errors.